Website Privacy Policy

Learn how we protect your business information.

Effective Date: 11/13/2013

This privacy statement describes how Intacct Corporation ("Intacct") collects and uses the personal information you provide on our public Web site: www.intacct.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

Intacct Corporation has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@intacct.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through this website which may be shared with the Intacct service. Such shared information and information collected through the Intacct service is covered separately by our product privacy policy located at - http://www.intacct.com/privacy_policy.php

Intacct Corporation complies with the U.S.–E.U. Safe Harbor framework and the U.S.–Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Intacct Corporation has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Intacct Corporation's certification, please visit http://www.export.gov/safeharbor/.

Intacct Corporation participates in the U.S.–E.U. Safe Harbor framework and the U.S.–Swiss Safe Harbor as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet here, fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English. For human resources data we have agreed to cooperate with Data Protection Authorities.

Information We Collect and How We Use It

We collect demographic and contact information, such as your name, title, company name, address, phone number, e-mail address, and professional association and certain firmographic company information, such as number of employees, or industry, from visitors who wish to receive information about Intacct and its products and services. We use this information to provide you with information about the products and services that we provide and to send you information regarding Intacct or its partners, such as newsletters, promotions and events. If you no longer wish to receive these email communications you may follow the unsubscribe mechanism contained in each of the emails you receive.

Intacct Advocates

If you choose to use our referral service to tell a colleague about our site, we will ask you for your friend's name, email address and phone number. We will automatically send your friend a one-time email inviting him or her to visit the site. Intacct stores this information for tracking the success of our referral program.
Your friend may contact us at info@intacct.com to request that we remove this information from our database.

Service Providers

We use other third parties such as an email service provider to send out emails on our behalf, Live Chat to assist you if you have questions while using our site, teleconference services to provide you with webinars and demos, and a hosting service provider to host and provide our content. When you sign up to receive any of these services, we will share your personal information only as necessary with the third party solely for the purpose of providing that service.
We provide the information to our trusted distribution partners who work on behalf of or with Intacct under confidentiality agreements. These companies may use your information to help Intacct communicate with you about offers from Intacct and our partners. These companies do not have any independent right to share this information. If you would like to opt out of having your information shared with these third parties you may contact us at info@intacct.com.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Access To Personally Identifiable Information

If you wish to correct, update or request the deletion of personally identifiable information provided to us you may also contact us using the information below. We will respond to your request to access within 30 days.

We will retain your information for as long as you remain identified as a potential customer or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations and to resolve disputes.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@intacct.com.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

The use of cookies enables us to improve our Web sites and emails by seeing which areas and features are most popular, to count the number of computers accessing our Web site, to personalize and improve your experience and to record your preferences.

If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use both session ID and persistent cookies to record your preferences, to count the number of computers accessing the website and to personalize and improve your experience.

Log Files

As is true of most Web sites, we use a third party tracking-utility partner to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends and to help us improve your experience on our website.

Re-Targeted Advertising

Re-Targeted advertising uses information collected on an individual's web browsing behavior such as the pages they have visited or the searches they have made. This information is then used to display ads. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from Intacct or through third party website publishers. If you would like to opt out of re-targeted advertising from Intacct that occurs when visiting our third party advertising publishers, please click here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Links to other sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Intacct. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Testimonials

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial you may do so by contacting us at info@intacct.com.

Public Forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@intacct.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook button and Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes To This Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

You may direct questions regarding our Website Privacy Policy to info@intacct.com or, by telephone, to Intacct's customer support staff at 877.704.3700 or via postal mail at 150 Almaden Boulevard, Suite 1500, San Jose, CA - 95113.