Customers - Web Based Accounting and Financial Application

Challenges:

Existing QuickBooks application was unable to support multiple entities and multiple currencies
Needed a scalable financial management system to support fast growing business and multiple acquisitions
Wanted a flexible solution that would integrate with best of breed CRM and professional services automation applications

Results with Intacct Plus:

Global management capabilities support financial operations in Canada and United Kingdom, as well as corporate headquarters in the U.S.
Flexible applications ensure company can make changes and add businesses as needed, supporting multiple acquisitions and future growth plans
Best of breed platform seamlessly combines financials and professional services automation from Intacct with CRM from salesforce.com

Acceller

Challenges:

Growing company required improved financial controls and richer reporting capabilities than what they were getting from QuickBooks
Wanted a scalable financial management system to support needs now and into the future
Needed an easy-to-use and reliable solution that didn't require an expensive investment in IT

Results with Intacct:

Combination of "out of the box" and custom reporting provides much-needed business insight
On-demand platform and supporting documents capabilities ensures remote staff has complete access to information
Flexible applications ensures company can make changes as needed, without costly IT support

Bulk TV & Internet

Challenges:

Looking to integrate its CRM and financial applications to improve operations
QuickBooks often crashed and required
regular IT intervention
Wanted to eliminate the need to export data to Microsoft Excel for reporting

Results with Intacct:

Fast and easy integration with Salesforce CRM delivers improved lead-to-cash process
Improved contract management and renewals process improved efficiency, eliminating need to add accounting staff
Better reporting and real-time access to key business metrics facilitates more strategic decision-making

PHM Services Inc.

Challenges:

NetSuite unable to meet expected service levels
Poor financial controls for multiple business entities
Inability to automate key financial processes, such as customized monthly income statements
Inefficient reporting capabilities that required exporting data into Microsoft Excel

Results with Intacct:

Ability to easily track and manage financial information across several business entities
Fully automated Income Statements, saving time and reducing human error
Self-service access to accounts payable invoices from any location and at any time, improving productivity and eliminating costly overnight delivery
Integrated reporting, providing real-time access to key business metrics

RAMS Group

Problem
RAMS Group needed a Web-based multi-entity financial management solution that would accommodate its growth plans without a lot of superfluous functionality.

Solution
A small company with an ambitious vision for growth, RAMS Group depends largely on outsourcing. The company chose Intacct's Web-based financial management suite for the following reasons:

Web-based accounting solution to eliminate need for in-house IT support and keep staff focus on core business activities
Advanced business analytics to assess business performance in real time and plan future growth
Multi-entity functionality to manage and consolidate multiple branch locations in multiple currencies

Result
Fully deployed in as little as two to three weeks, the Intacct Web-based accounting solution has greatly enhanced RAMS Group's efficiency in otherwise time-consuming tasks like payment authorization and report compilation.

Voltage Security

Problem
Voltage Security needed a robust, scalable solution that would meet the financial management needs of a growing company.

Solution
Voltage Security chose Intacct's Web-based financial management suite of applications for the following reasons:

A Web-based accounting solution alleviates the need to maintain internal IT infrastructure and support.
Anytime, anywhere access provides convenience to telecommuters and road warriors.
Advanced reporting allows finance staff to summarize data and disseminate reports among other departments.
Multicurrency functionality supports consolidation of Voltage Security's overseas subsidiaries.

Result
Easy to implement and customize, Intacct's suite of financial management applications has been Voltage Security's solution of choice since the company's inception in 2002. Voltage Security was particularly drawn to Intacct's Web-based delivery, which saves the company the expense and distraction of maintaining IT resources in order to host and support the accounting system.

Aicent

Problem
Aicent needed a uniform financial platform with multi-entity and multi-currency support to manage its increasingly complex finances.

Solution
Aicent chose Intacct's Web-based financial management suite of applications, which delivered the following key capabilities:

Multi-entity functionality with real-time consolidation of accounts
Automatic currency conversion for accounts from overseas operations
Web-based accounting solution for lower IT support costs
Anywhere, anytime access with real-time business intelligence and decision support for mobile executives

Result
Fully implemented within 60 days, Intacct's Web-based financial management solution has delivered faster access to mission-critical financial data. For example, it has pared the time for Aicent to close its consolidated financials from several weeks to less than two weeks. Moreover, Aicent's overall IT support costs are much lower now. Further productivity gains are also possible through distributing some financial data processing tasks to overseas locations where labor costs are lower.

Cardinal SW Houston, LP

Problem
Cardinal needed a flexible and open financial management solution that would also support the company's multi-entity organization.

Solution
The Intacct suite of Web-based financial applications provides Cardinal several keys advantages:

Freedom to add stores quickly without interruption to the company's existing financial system
Powerful analytics and reporting capabilities to optimize business performance in real time
An open architecture that supports integration with POS and other IT systems
Web-based delivery with permission controls for anytime, anywhere access by local stores, regional managers, and corporate personnel

Result
Within the first 2–3 months of use, Intacct's analytics capabilities have enabled Cardinal to study its business on a line-item basis, extract key data, and make superior strategic-planning decisions.

Crimson Worldwide

Problem
Make the same information readily –- yet affordably – available to everyone who needs it in a service-oriented company.

Solution
Intacct Small Business, an on-demand financial application suite delivered by IBM Managed Services

Result
Instant company-wide access to data, improved cash flow and a 20 to 30 percent reduction in paperwork

Platinum Hospitality Management

Problem
Company struggled to control the increasing labor costs of managing a growing hotel chain in Texas and Tennessee.

Solution
Instead of a $150,000-a-year client/server system, Platinum Hospitality chose Intacct's Web-based financial and supply chain suite for its key capabilities:

Multi-entity functionality to centrally run the hotel chain's back-end tasks
Advanced business analytics to gauge real-
time business performance
Web-based solution for lower IT costs and
anywhere, anytime access

Result
Instead of hiring at least 10 full-time accountants to staff each hotel, the company realized annual savings of about $400,000 by managing financials from the company's headquarters with only two employees.

Navis Logistics Network

Problem
The company's franchised warehouses and retail outlets operated on a slew of disparate accounting and ERP systems, which slowed responsiveness to market changes, impeded cost-saving efforts, and drained resources from core business operations.

Solution
Instead of a jumble of premise-based ERP and accounting systems used by Navis's 150 franchisees, the company standardized on a single Webbased solution from Intacct for the following business advantages:

Multi-entity functionality with real-time
store-by-store analysis
Single view of franchise network
Real-time store-by-store analysis
Web-based collaboration
Multi-currency consolidation

Result
Financial management, including royalty collection, is integrated with day-to-day operations, allowing local operators to focus attention on sales, not paperwork. With the latest financial data at its finger tips, Navis can quickly adapt to market changes and build stronger relationships with national customers, key suppliers, and other strategic partners.

DHI

Problem
The disconnect between front- and back-office systems impacted costs and revenue and deprived managers of a 360° view of the company.

Solution
DHI—an existing Salesforce.com customer—found the perfect solution: Intacct's suite of on-demand back-office applications, which seamlessly link to Salesforce.com front-office applications that the company was already using. This integration allows DHI's users to create accurate quotes, convert quotes to orders, verify inventory and pricing, and generate invoices and track fulfillment, all within the same familiar Salesforce.com user interface.

Result
Adoption of a single ERP/CRM system lifted productivity by 67%. Higher productivity in turn lead to a 10% increase in billable time with a corresponding boost to revenues. And access to Intacct's business intelligence and executive dashboard applications have given DHI executives compliant and accurate reporting of key business metrics.

Regent Entertainment

Problem
Rapid growth and a more complex corporate structure were impeding Regent's agility in the fast-moving entertainment industry. The company couldn't wait two to three months to install a costly in-house system at its newly opened New York office.

Solution
Regent chose Intacct's suite of on-demand financial management applications to gain a single, unified, real-time view of all its affiliates. The company also prizes the freedom it gets from the Intacct solution to scale without adding costly hardware, software, or IT personnel. Other motivators for favoring Intacct's suite were its multi-entity functionality and support for real-time collaboration.

Result
Intacct's on demand suite of financial management applications enables Regent to scale and adapt its network of businesses with real-time visibility and Web-based collaboration. The company was able to deploy Intacct to its New York affiliate in less than a week.

O.J. Pipelines

Problem
Manage multimillion-dollar projects from the field while reducing costs.

Solution

Multi-entity functionality
Real-time business intelligence
Web-based collaboration

Result
Multi-entity solution offers real-time Web access while financial data is protected in security-rich environment.

SchoolDude.com

Software as a service provider for educational facility operations linked Intacct and Salesforce.com to generate complete customer records and maintain customer satisfaction rating of 97%, eliminate data re-entry and share customer intelligence across the company for better decision making, and send instant alerts about new sales prospects to regional sales reps.

"We make a change in Salesforce and the data is instantly updated in Intacct, and vice versa. We now have a centralized repository for all our front-office and back-office data. Order Management for salesforce.com serves as the hub of our business, allowing us to better serve the national educational market."

Kent Hudson, CEO, SchoolDude.com

TeleManagement Forum

Problem
TM Forum wanted to mesh its global financial operations, connecting the New Jersey headquarters with its subsidiary and satellite locations in Europe and Asia. Rapid expansion called for a scalable Web-based solution with advanced reporting and business process automation capabilities.

Solution
TM Forum chose Intacct's suite of Web-based financial applications to manage its subsidiaries and satellites. Key considerations in the selection of the Intacct solution included:

Multi-entity functionality
Multi-currency consolidation
Real-time business intelligence
Advanced financial reporting
Business process automation
Scalable infrastructure

Result
With staff in the United States, United Kingdom, Ireland, France, Greece, Malaysia, and China, TM Forum uses Intacct to consolidate multiple currencies and review real-time financials across all operations using a Web browser.

In the Media

Fast Eddie's Sports Grill

Problem
Using NetSuite, Fast Eddie's lacked financial visibility and GAAPrequired corporate controls for its restaurant chains. Further, as the business grew, more and more resources and staff time were being diverted from the core business.

Solution
Fast Eddie's chose Intacct, provider of the only Web-based financial and supply-chain management solution with multi-entity functionality. Other key attractions of the Intacct solution included:

A 360° single view of the licensee network
Advanced real-time reporting for store-by-store analysis
Web-based collaboration between
headquarters and on-site managers
Automatic allocations to update data across
all establishments with a single journal entry

Result
Fast Eddie's can now make critical business decisions based on real-time store-by-store comparisons and multi-entity consolidation. Redundant data entry is eliminated and corporate governance ensured, freeing the company to focus its limited resources on operating successful pool halls and restaurants.

3balls.com

Problem
With 3,000 new channel partners coming online this year, 3balls.com needed to upgrade its financial system to a mid-market financial application suite, increase staff productivity and gain better insight into costs and revenues.

Solution
Rather than paying $150,000 a year for a client-server system, 3balls.com selected Intacct's on-demand financial application suite for its key capabilities:

Full suite of financial applications
Web-based solution for anywhere, anytime access
Real-time business intelligence for better decision making
Open source integration platform to fuse front and back end

Result
Intacct helped 3balls.com increase productivity by 25%. Processing 200-400 customer orders a day, 3balls.com trimmed time spent on financial tasks from 12 hours/week to 4 hours/month. Managers see up-to-the-second financial data on products, customers and internal activities.

Odyssey Thera

Problem
Odyssey Thera needed a seamless transition to a new financial system that would improve reporting and scale as the company grows.

Solution
Odyssey Thera leveraged Intacct's suite of on-demand financial applications for three key reasons:

Ease of implementation
Excellent in-built internal controls and compliance processes
Anytime, anywhere Web-based access

Result
The decision to subscribe to Intacct's 24 x 7 on-demand solution eliminated the need to deploy hardware, install software, and dedicate IT staff to security, backup, and maintenance tasks. Intacct further saves the company some 50 hours per month on processing purchase orders, invoices, and other administrative tasks and frees staff to focus on more strategic projects. Meanwhile, work flow is more efficient, reports comply with audit standards, and revenue is higher.

Circle L Roofing

Problem
Circle L Roofing needed to scale its operations in multiple divisions, each with its own P&L. To maintain financial visibility and consistency to give outside auditors online access to up-to-date financial information, and enable better control for builders, vendors, and other supply chain partners.

Solution
Circle L chose Intacct for four key benefits:

Improved information access for external business partners and auditors
Easy and seamless integration with job costing and production applications
Support for multiple P&L units and lines of business while also providing a single view of the overall company
Easy scalability to match company growth

Result

Eliminated redundant business processes, resulting in 50% productivity improvements
Reduced general and administrative costs by $100,000 a year
A one-week implementation process yielded immediate ROI
Enabled key executives and business partners to access current information from virtually any location

In the Media