Searching for adaptable financial software to meet evolving needs

University Clinical Health (UCH) is a nonprofit organization that offers quality primary and specialty healthcare from over 100 renowned physicians who also serve on the faculty at the University of Tennessee College of Medicine. Over the past few years, UCH has undergone a significant transformation effort, spinning off several companies and shifting its focus towards multi-specialty, multi-facility practices. During this evolution, the organization struggled to adapt its archaic mainframe accounting system to UCH’s changing needs, and decided to find a more flexible, cloud-based ERP solution.

The finance team wanted software that would provide better transparency into UCH’s multi-entity, multi-location financial data, require less manual data entry and IT resources, and support paperless workflows. In addition, the organization needed a best-in-class solution that could connect with its payroll and integrated care software.

With the time we’re saving from mundane processes, we’re able to focus on really understanding what drives our business and monitoring key trends, such as the rising expense of medical supplies and medications. Now we’re truly a partner to the business; helping make strategic decisions about how to get our costs down, as well as where to invest in new ventures as we enter growth mode.
Timothy Carlew
Controller
University Clinical Health

Results with Intacct

  • Saving more than $500,000/year in staff and IT costs
  • Freed 8 days/month by automating invoicing, A/R and reporting
  • Shortened monthly close by nearly 40%
  • Improved positive cash flow by $125,000
INDUSTRY
  • Nonprofits